Frequently Asked Questions

Who can I contact with questions about my order?

Please contact us right away with any questions or problems with your order! You can give us a call or email us at


What coffee should I order?

We have a wide range of coffees to fit many different preferences! We want you to be completely satisfied with your coffee so please get in touch with us and we will be happy to give you a recommendation based on your preference. Give us a call or send us an email at


How do I adjust my coffee subscription?

Adjusting the frequency of your subscription, pausing shipments or changing which coffee you would like to receive is easy! First log in at - From your account page, select "Manage Subscriptions" to edit your personalized subscription program! If you have any further questions, please contact us right away at


How should I store my coffee?

Our resealable bag with one-way valve is perfect for storage! Roasted coffee is best stored air-tight at cool temperatures and out of the sun. We recommend avoiding freezers and refrigerators as most of our refrigerators and freezers have some pretty weird smells.


How long should I store my coffee?

There is no black and white answer to this question, but we prefer to drink our coffee within 2-3 weeks of roasting. Some brewing methods taste better 4 days after roasting and some taste best 10 days after roasting. Each bag that arrives to your door is roasted to order so that you are getting the freshest coffee possible. With our one-way valve and resealable zipper closure, you have everything you need to optimally store your beans until they are ready to be ground and brewed!


Can you grind my coffee?

We would be happy to grind your coffee for you before shipping out!

We believe that freshly ground coffee is extremely important to having the best possible at home coffee experience, and a grinder is a great investment when you are looking to improve the quality of your home coffee. If you do not have a grinder at home, we would love to recommend one! 


Did we miss anything?

Get in touch with us and we would be happy to address any questions or concerns that we might have missed.